Delivery Information

Please note, we now only supply goods to UK*, Channel Island and Isle of Man addresses. We apologise to our overseas customers.

* There are some restrictions with sending to Northern Ireland - we cannot currently send truffle trees . We hope to resume sending of these to Northern Ireland as soon as possible.

CORONAVIRUS (COVID-19) - Delivery times may be longer than normal due to increased levels of delivery company employee absence due to illness and self-isolation.

The No shipping charge option applies to products that are sent electronically (gift vouchers), to event bookings (truffle hunting experience days and truffle dog training workshops) or when you would like to collect your goods (shavers, books, trees, truffles etc.) at one of our events which you are booked on. If you chose this but your order needs to be sent to you, we will require the delivery fee before dispatching to you.

If you would like your goods sending to you you must choose Standard or Express Delivery.

Please note that orders containing multiple items may be shipped in separate packages. Where your cart contains a range of items, separate delivery charges may apply.

Please click on the relevant heading below to show / hide the details you require.


Truffles

CORONAVIRUS (COVID-19) - Royal Mail have made changes to their timed guarantees for the Special Delivery Guaranteed - see here for details under "Changes to Special Delivery Guaranteed".

Truffles are a fresh product and we aim to get them to you as fast as possible.

To ensure you have the freshest possible truffles, we do not hold any stock but will supply them when we next gather any - usually every week (in the season). This means in general, we do not send out truffles on the day that they are ordered. If you require them for a specific date, please order well in advance and put the details in the "Order notes" at the checkout.

Express Delivery
Cost: £7.50
We use a Royal Mail Special Delivery Guaranteed ® by 1pm (next day) service*. This delivery requires a signature and will not be left without it or taken to a neighbour etc. You can choose a different shipping address at the checkout and have your truffles delivered to another address such as your work. We will send you the delivery tracking link.

* Exceptions apply to Highland and Island locations. See Postcodes and exceptions on this page for details.


Trees

CORONAVIRUS (COVID-19) - We are unable to offer express delivery for truffle trees at present as Parcelforce suspended service guarantees on 18th March 2020.

We regret that we will now only supply truffle trees to Great Britain, Channel Island and Isle of Man addresses. We hope to resume sending to Northern Ireland as soon as possible.

When your trees arrive they should be kept somewhere cool - e.g. outside (under cover), in a shed or garage. In these locations, they will be fine without watering for 1 - 2 weeks.

Regardless of which truffle tree delivery option you choose, we will e-mail you the tracking link so you can keep an eye on progress of your delivery.

England, Wales and Scottish mainland - Standard 7 day delivery
Cost: 1 - 10 trees - £6.50

Trees sent with this service will be delivered within 7 days of us processing your order. This service does NOT require a signature. At the checkout, please provide details of a safe place (cool and dry) to leave the parcel in the "Order notes".

England, Wales and Scottish mainland - 48 hour delivery (2 working days)
Cost: 1 - 10 trees - £15.00
This delivery service requires a signature. Please note, to be dispatched on the day you order, it must be placed by 12 noon (weekdays only). Occasionally, we may not be able to process your order the same day if we are out of the office.

Highland and Islands of Scotland, Northern Ireland, Channel Islands, Isle of Man, Isles of Scilly - Standard 7 day delivery
Cost: 1 - 10 trees - £15.00-£18.00
Your basket and / or the checkout will tell you if this charge applies. A signature may be required. Trees sent with this service will be delivered within 7 days of us processing your order.


Gift Vouchers

Gift vouchers for Truffle Hunting, Truffles and Truffle Trees are all emailed automatically when your order is received. This means they will be with you straight-away, 24 hours per day, 365 days per year.


Books

Please note, to be dispatched on the day you order, it must be placed by 12 noon (weekdays only). Occasionally, we may not be able to process your order the same day if we are out of the office.

Express Delivery:
Cost: £3.10 - Royal Mail 1st Class Post. This service aims to deliver your book on the next working day.

Standard Delivery:
Cost: £2.70 - Royal Mail 2nd Class Post. This service aims to deliver your book in 2 to 3 working days.


Other Items

Please note, to be dispatched on the day you order, it must be placed by 12 noon (weekdays only). Occasionally, we may not be able to process your order the same day if we are out of the office.

Express Delivery:
Cost: £4.45 - Royal Mail 1st Class Post. This service aims to deliver your book on the next working day.

Standard Delivery:
Cost: £3.75 - Royal Mail 2nd Class Post. This service aims to deliver your book in 2 to 3 working days.