Please note, we have decided that from 31 December 2020 we will only supply goods to UK, Channel Island and Isle of Man addresses. We apologise to our overseas customers.
CORONAVIRUS (COVID-19) - Delivery times may be longer than normal due to increased levels of delivery company employee absence due to illness and self-isolation.
The No shipping charge option applies to products that are sent electronically (gift vouchers), to event bookings (truffle hunting experience days and truffle dog training workshops) or when you would like to collect your goods (oils, trees, truffles etc.) at one of our events which you are booked on. If you chose this but your order needs to be sent to you, we will require the delivery fee before dispatching to you.
If you would like your goods sending to you you must choose Standard or Express Delivery.
Please note that orders containing multiple items may be shipped in separate packages. Where your cart contains a range of items, separate delivery charges may apply.
Please click on the relevant heading below to show / hide the details you require.
CORONAVIRUS (COVID-19) - Royal Mail have made changes to their timed guarantees for the Special Delivery Guaranteed - see here for details under "Changes to Special Delivery Guaranteed".
Truffles are a fresh product and we aim to get them to you as fast as possible.
To ensure you have the freshest possible truffles, we do not hold any stock but will supply them when we next gather any - usually every week (in the season). This means in general, we do not send out truffles on the day that they are ordered. If you require them for a specific date, please order well in advance and put the details in the "Order notes" at the checkout.
We use a Royal Mail Special Delivery Guaranteed ® by 1pm (next day) service*. This delivery requires a signature and will not be left without it or taken to a neighbour etc. You can choose a different shipping address at the checkout and have your truffles delivered to another address such as your work. We will send you the delivery tracking link.
*Exceptions apply to Highland and Islands of Scotland, some Channel Islands and parts of The Isle of Man. See FAQ question 2 here for details.
When your trees arrive they should be kept somewhere cool - e.g. outside (under cover), in a shed or garage. In these locations, they will be fine without watering for 1 - 2 weeks.
Regardless of which truffle tree delivery option you choose, we will e-mail you the tracking link so you can keep an eye on progress of your delivery.
England, Wales and Scottish mainland - Standard 7 day delivery
Cost: 1 - 10 trees - £6.50
Trees sent with this service will be delivered within 7 days of us processing your order. This service does NOT require a signature. At the checkout, please provide details of a safe place (cool and dry) to leave the parcel in the "Order notes".
England, Wales and Scottish mainland - 48 hour delivery (2 working days)
Cost: 1 - 10 trees - £15.00
This delivery service requires a signature. Please note, to be dispatched on the day you order, it must be placed by 12 noon (weekdays only). Occasionally, we may not be able to process your order the same day if we are out of the office.
Highland and Islands of Scotland, Northern Ireland, Channel Islands, Isle of Man, Isles of Scilly - Standard 7 day delivery
Cost: 1 - 10 trees - £15.00-£18.00
Your basket and / or the checkout will tell you if this charge applies. A signature may be required. Trees sent with this service will be delivered within 7 days of us processing your order.
Complete Truffle Hampers
Cost: £4.95 - Royal Mail Tracked 24® with Signature. This service aims to deliver your hamper on the next working day.
Cost: £3.95 - Royal Mail Tracked 48® with Signature. This service aims to deliver your hamper in 2 to 3 working days.
Cost: £3.10 - Royal Mail 1st Class Post. This service aims to deliver your book on the next working day.
Cost: £2.70 - Royal Mail 2nd Class Post. This service aims to deliver your book in 2 to 3 working days.
Cost: £4.45 - Royal Mail 1st Class Post. This service aims to deliver your book on the next working day.
Cost: £3.75 - Royal Mail 2nd Class Post. This service aims to deliver your book in 2 to 3 working days.