Delivery Information

A kilo of English Truffles.
A kilo of English Truffles.

UK

Trees - UK Standard Delivery - are sent by courier and typically take 5 working days. The cost of this service is £5 for 1 tree and £6.50 for 2 to 10 trees being sent to an address in England, Scotland, Wales or Northern Ireland. This service does NOT require a signature. Please email a contact telephone number and details of a safe place (cool and dry) to leave the parcel. This will help if the courier has problems delivering. Delivery to The Channel Islands, Isle of Man and Scottish Islands carries an additional fee, please contact us for details before placing an order.

Trees - UK Express Delivery - are sent using a 48-hour delivery service (2 working days). The cost of this service is £15 for up to 10 trees to a UK address.  This delivery service requires a signature. Please note: a. Orders must be placed by 12 noon, b. Extended delivery times exist for some outlying areas (Scottish Highlands and Islands) - 3 working days, c. Very occasionally we may not be able to process your order the same day if we are out of the office.

Truffles are sent by Royal Mail Special Delivery Guaranteed ® by 1pm (next day) service that requires a signature. If you will not be in to receive your package please let us know and we can use an alternative delivery method or deliver to another address such as your work. This service is £7.50 for Monday to Friday delivery. Saturday deliveries carry an additional £5 charge - please get in touch before placing your order.

Truffle Hunting Gift Vouchers by Post are sent by Royal Mail 1st class post. The cost of delivery is included in the voucher price.

Truffle Hunting Gift Vouchers by Email, Truffle Gift Vouchers and Truffle Tree Gift Vouchers are all emailed to you as soon as we can.

Complete Truffle Hampers are sent by Royal Mail signed for ® service and require a signature on delivery.

Other items are sent by Royal Mail 2nd class post. This cost of this service is £3.20.

Where your cart contains a range of items, the highest delivery charge will apply.

Unless you have given special instructions, deliveries are sent to the address / email address that PayPal have for you so please check it is correct and inform us of any corrections ASAP. If we have already dispatched your item to an old / incorrect address you may have to pay a redelivery fee.

Overseas

The only items we will supply overseas are trees. We only send these to EU member countries.

Trees - International Delivery (EU countries only) - are sent by courier, allow 7 days for delivery. The cost of this service is £35 for up to 10 trees. Please email us with a contact telephone number. This will help if the courier has problems delivering.