Do you have any questions?
We are here to help. You can have a live "chat" with us (bottom right of your screen), we try to be "Online" as much as we can. If we are "Away" you can use it to send us a message or you can do so via our contact us page and we will get back to you as soon as we can.
Purchases are made using PayPal. You do not need a PayPal account - you can use a credit / debit card.
We also accept payment by:
- Internet/telephone bank transfer
- Debit/credit card by telephone or emailing you a link to our secure credit card system
If you wish to pay by these alternative means please contact us.
Delivery Costs and Information
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We like to keep our customers up to date with news from the world of truffles and details of our offers and services. If you do not wish to receive this please let us know.
Please remember to provide all of the required details by email:
- The delivery address (if different to the address PayPal have for you)
- Gift vouchers - recipients name
- Are the trees to be delivered for a certain date or for immediate delivery?
- Any special requests such as a greeting to be tied to your tree(s)
- Where the trees should be left if no one is in (somewhere dry and cool)
- A contact telephone number can be useful if the courier has problems